Please read these terms and conditions carefully before using Our Service.

The document and the terms and conditions within it govern the basis on which Petals Preschool & Daycare (referred to here as ‘we’ / ‘our’ / ‘us’) agree to provide childcare services to parent(s)/guardian(s) (referred to as ‘you’).

Only a parent/guardian with parental responsibility for a child can register that child for a childcare place with us. We will ask to see your child’s birth certificate, or other relevant documentation, to confirm that you have parental responsibility for the child as part of our registration process.


Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation. Violation of system or network security may result in civil or criminal liability. Petals Preschool & Daycare and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between you and the Petals Preschool & Daycare. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions then you may not access the Service. You represent that you are over the age of 18.

Your access to and use of the Service is also conditioned on your acceptance of and compliance with the Privacy Policy. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the application. Please read Our Privacy Policy carefully before using Our Service.

Personal Property and Belongings

The Petals Preschool & Daycare cannot be held responsible for any loss or damage to any parents, carers or child’s property or belongings. Every reasonable effort will be made by the preschool staff to ensure that property or belongings of any parent, carer or child is not damaged. Please ensure your child’s belongings are clearly labelled.


We accept no liability for any losses incurred by parents as a consequence of the Preschool being temporarily closed or your child being denied admission to the Preschool for any particular reason. We take no responsibility for children while they are in the care of their parents on school premises.

Accidents and Illness

We reserve the right to administer first aid and any emergency treatment as required. Parents will be informed of all accidents and will be asked to sign an accident record form. If emergency treatment at hospital is required, the school will make all reasonable attempts to contact the parents, but if this is not possible we are authorised to act on behalf of the parents and authorise any necessary emergency treatment.

We will administer medicines only if the parents have completed a medicine consent form.

We may require parents to withdraw their child from the Preschool in the event that they require special medical care or attention which is not available or refused by the parent, or it is considered that the child is not well enough to attend Preschool. We may also ask parents to withdraw their child from Preschool if we have reasonable cause to believe that the child is suffering from or has suffered from any communicable disease or infection. Parents must inform the school if the child is suffering from any illness, sickness or allergies before attending the preschool. We are mindful of the needs of working parents and will endeavour to provide continuity of service as possible within the recommendations of the health protection agency by which we are bound.


These Terms and Conditions represent the entire agreement and understanding between the parents (including other carers) and the Petals Preschool & Daycare. Any other understandings, agreements, warranties, conditions, terms and representations, whether verbal or written, expressed or implied are excluded to the fullest extent permitted by law. We reserve the right to update / amend these Terms and Conditions at any time.

Cancellation And Refund Policy

Customer Cancellation: -

  • Cancellation requests requiring a refund must be submitted to Petals in writing within 14 days of booking via email: [email protected]

  • You can do this by clicking at our contact page.

  • Cancellations received more than 14 days after booking and up to 5 business days prior to the date of the class will be offered a place on the same course on an alternative date within 12 months of the original booking.

  • Please note that if you do not cancel or do not attend, you are responsible for payment and no refunds will be issued.

General Disclaimer: -

  • PEIPL is only marketing this product under its Petals brand name. PEIPL & Petals bear no liability for the product or its usage. Trademarks of other companies shown on the product, packaging or any promotional or communication material belong to respective companies.

  • The End User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.

  • The End User shall ensure that the Product is unused, with original packing for replacement or refund or cancellation request.

  • PEIPL shall not refund the duties, taxes, if applicable, or paid by the End User at the time of receiving the Product.

  • All free gifts, if any, in original packing as delivered and unused condition, must be returned along with the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.

  • Free gifts will not be replaced and/or covered under any warranty.

  • Any Products sold under Special offers or Promotional Schemes shall not be replaced/refunded.

Cancellation of Course by Petals: -

  • Petals reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.

  • Notification will be provided within 10 business days of the class, whenever possible.

  • Registrants will be offered a place on the same course on an alternative date within 12 months of the original booking.

  • Petals is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations.

Registered Office: B-81, Anand Vihar, East Delhi, Delhi - 110092

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